Boost Customer Engagement with WhatsApp SMS Fallback: A Complete Guide
Talking to customers is important for businesses. But sometimes, WhatsApp messages don’t get delivered. This can happen if a customer has no internet or their phone is off. WhatsApp SMS Fallback helps in such cases. If a WhatsApp message does not go through, an SMS is sent instead. This guide will explain WhatsApp SMS Fallback in simple words. We will also talk about fallback SMS, WhatsApp SMS blaster, and WhatsApp SMS blast. What is WhatsApp SMS Fallback? WhatsApp SMS Fallback WhatsApp SMS Fallback is a feature that makes sure messages reach customers. If a WhatsApp message fails, the system sends an SMS automatically. This helps businesses keep in touch with their customers at all times. Why Use WhatsApp SMS Fallback? Messages Always Get Delivered — If WhatsApp fails, SMS is sent instead. Better Customer Service — Customers get messages even when they have no internet. Saves Time — No need to send messages manually. More Sales — Quick replies can bring more business. G...